Frequently Asked Questions

We provide licensed weight loss injections and tablets prescribed by UK-registered clinicians. Popular treatments include Mounjaro, Wegovy, and other clinically backed medicines. Each treatment plan is tailored after a consultation to ensure safety and suitability.

Yes. All prescription weight loss medicines require a valid consultation with one of our clinicians. If approved, the prescription is dispensed by our partner pharmacy and delivered directly to you.

Orders approved before 3pm (Mon–Fri) are usually dispatched the same day. Standard delivery takes 1–2 business days within the UK. Discreet, tracked packaging is always used.

Unopened, non-prescription items can be returned within 14 days. Prescription medicines are non-returnable once dispatched, unless faulty or mis-described. See our Refund & Returns Policy for full details.

Yes. We only supply UK-licensed medications dispensed from regulated partner pharmacies. All prescriptions are approved by registered healthcare professionals, ensuring you receive safe and genuine treatment.

You can reach us via email at support@zavafit.shop or through our Contact page. We typically respond within 1–2 business days.